Printer Error Codes - HP Printers

General Connectivity /Comm

Error Messages

bpu01858        HP All-in-One Products-Troubleshooting Installation Issues for USB-Connected HP All-in-One Products in Microsoft (R) Windows.          

bpu01859        HP All-in-One Products-USB Connected HP All-in-One's Software Reports a Disconnected or an  Error Status USB Connection Issues.

bpu01860        HP All-in-One Products - Troubleshooting USB Chipset Issues

bpu01861        Agent Tool: Troubleshooting USB Installation and Communication Issues on Computers Running Windows

bpu03055        HP All-in-One Products - USB Installation and Communication Troubleshooting for HP All-in-One Products in Microsoft (R) Windows

bpu01838        HP All-in-One Product Family - HP All-in-One Software Reports Disconnected Status or Scanner Not Found Error in Windows


Parallel Connection Issues

bpu01215        Troubleshooting Bi-Directional and 2-Way Communication Issues

bpu02550        HP All-in-One Product Family-Parallel Connected HP All-in-One Will not Print While in Windows  

bpu01838        HP All-in-One Product Families-All-in-One Product Communication Issues Involving Dell Computers

bpu02548        HP All-in-One Product Family-Entering a Computer's Bios and Changing the Parallel Port Mode

bpu01837        HP All-in-One Product Family - HP All-in-One Software Reports Disconnected Status or Scanner Not Found Error in Windows

bpu01068        HP All-in-One Product Family - Connecting Another Device to the Same Parallel Port as the All-in-One

bpu08011        HP All-in-One Products-Setting the Parallel Port to ECP Mode and Its Benefits


Operating System Specific - Issues

bpu01863        HP All-in-One Products-Scanning and Printing Photos in Microsoft (R) Windows XP with a Directly Connected HP All-in-One Product


Networking Issues
bpu03062        HP Officejet All-in-One - Troubleshooting Network Connections when an HP All-in-One Connected to an External Print Server.

Software Install

bpu05007        Install and Uninstall
bpu03076        Manual Uninstall
bpu04830        Network Sharing
bpu01857        XP Install
bpu05051        Incorrect Install
bpu05048        MANUAL UNISTALL
bpu02226        Windows 2000 Install
bpu01835        2000 Install Issues
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu03104        100% CPU Use or PC frozen in Win 2000
bpu01789        Checklist for Software Installation
bpu01826        Complete Software Uninstall Win 2000
bpu01862        Windows OS Drivers
bpu01843        Uninstalling
bpu01858        USB Install
bpu01861        USB Install & Communication Issues
bpu01827        Missing Functionality in Win 2000
bpu04826        700 Series Manual Uninstall



PSC 900 Series

Copy Issues

bpu50325        Faded or Vertical Black Lines  D Series, 7100 Series
bpu02063        Crooked or Skewed Print  bpu06041  Vertical Lines


Error Messages

bpu00682        Cannot Install This Hardware Error
npu00131         Internal Error 2351 2355 2359
bpu01864        RTL will not load driver for HPOID407.EXE Error
bpu00681        Software Installed Error
bpu04834        HPOID .EXE Error
npu00128         HPOCON07.EXE Error
bpu00675        Error Message while Scanning
bpu01859        Scanner Not Found / Disconnected Status
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu01832        Phone Off Hook Front Panel Messages
npu00072         Eight Digit System Error Codes
bpu02180        Ink Cartridge Error Messages
bpu01850        Low Ink Warning After Installing New Cartridge
bpa00299        Resolving Ink Error Messages


Fax Issues

npu00106         Paper Supply Feed Issues
bpu05015        Fax Settings And Features
bpu02151        Troubleshooting HP Fax Communications Issues
bpu01832        Front Panel Message: Phone Off Hook
bpu01868        Front Panel Resets and Button Combinations
npu00072         8 Digit System Error Codes At Power Up
bpu04072        Fax with TAM
bpu50145        Distinctive Ring Setup
bpu00547        Fax Tones Interrupting Calls
bpl10642         Access Codes or Calling Cards To Send Faxes
bpf01365         Using Credit Card
bpu05060        Basic Faxing
bpu01832        Phone Off Hook Front Panel Messages


Hardware Troubleshooting

bpu05026        Paper Jams Skewed Print and Feed Issues
bpu01859        Disconnected Status or Scanner Not Found Errors
bpu05000        Product Specifications
npu00106         Paper Supply Feed Issues
bpu02180        Ink Cartridge Error Messages
bpu02614        Front Panel Error Messages
bpu05005        Accessories Manuals Parts and Supplies
bpu01868        Front Panel Resets and Button Combinations
npu00072         8 Digit Error Codes


Ink Issues

bpu00657        Alignment Failure
bpu01831        Cleaning
bpu02180        Ink Error Messages
bpu04813        Ink Cartridge Replacement
bpu01850        Low Ink Message New Cartridge
bpu04822        Print Quality Issues
bpa00299        Cartridge Generated Error Messages
c00029065      How to log Accessory Calls


Media Handling

npu00106        Paper Supply Feed Issues
bpu05026        Paper Feed Problems
bpu05005        Accessories Supplies Parts and Manuals


Memory Card Issues
c00028775      Troubleshooting 


Print Quality 

bpu50325        Faded or Vertical Black Lines
bpu05026        Paper Jams Skewed Print and Feed Issues
bpu04822        Troubleshooting Print Quality
bpu03018        Adjusting Print Quality


Print Issues 

bpu04822        Troubleshooting Print Quality
bpu04834        HPOID .EXE Error
bpu50325        Faded or Vertical Black Lines
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu03018        Adjusting Quality Through Properties
bpu03053        Envelope Printing
bpu05026        Paper or Carriage Jams, Skewed Print or Other Paper Path Issues
bpu02550        Will Not Print In Windows
bpu02176        Color or Black Not Printing & No Error Message


bpu00675        Error Message while Scanning
bpu01859        Scanner Not Found / Disconnected Status
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu00710        Unexpected Internal Error
bpu01836        Scanning to E-mail America Online 7.0
bpu03057        Scanning Into Office
bpu04824        Troubleshooting Scanning Issues


c00005478      Install Error Trailhead
bpu04830        Network Sharing
bpu01857        XP Install
bpu05051        Incorrect Install
bpu01843        Uninstalling
npu00131         Internal Error
bpu00681        Software Installed Error
bpu01860        USB Chipsets
bpu05007        Install and Uninstall
bpu01858        USB Install Issues
bpu01861        USB Install & Communication Issues
bpu00682        Cannot Install this Hardware Error
bpu01864        HPOID407.exe error
bpu01827        Missing Functionality in Win 2000 
npu00128         HPOCON07.EXE Error
bpu01835        2000 Install Issues




Error Messages
bpu02614        Resolving Front Panel Error Messages


Fax Issues:

bpu02151        Troubleshooting HP Fax Communications Issues
npu00066         Troubleshooting General Fax Receiving Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook


Print Quality 
bpu02176        Color or Black Not Printing & No Error Message

Scanning Issues
bpu02604        Issues Viewing And Editing Scans
bpu02629        Scanning to E-mail America Online

Software Install

bpu02644        Windows 2000 Install 
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu01827        Missing Functionality in Win 2000
bpu01789        Checklist for Software Installation
bpu01826        Complete Software Uninstall Win 2000
bpu01843        Uninstalling
bpu03076        Manual Uninstall



D Series, 7100 Series

Error Messages

bpu00675        Error Message while Scanning
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu01860        Troubleshooting USB chipsets
bpa02107        Resolving Print head Error Messages
c00107061      Paper Feed Problems and Paper Jam/Carriage Blocked Error Messages
bpu02614        Resolving Front Panel Error Messages
npu06126         Door Open Control Panel Error Message
npy20558         False Paper Jam Error
npu06174         Exclamation Point on Front Panel, Blinking
bpu01868        Front Panel Resets and Button Combinations
bpu01859        Scanner Not Found / Disconnected Status
npu00118         Scanner Failure Message on Front Panel
bpu01858        Install Problems
bpu06089        Error After Inserting The CD
bpu06135        Clearing Print head Error Messages
bpu02181        Power Related Issues
bpu01832        Phone Off Hook Front Panel Messages
npu06189         Original Loaded But ADF is Empty
bpu00657        Failed Alignment
bpu06011        Front Panel Overview


Fax Issues

bpu02151        Troubleshooting HP Fax Communications Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook
bpu06041        Vertical Lines
bpu04088        Distinctive Ring
bpu06017        Faxing Overview
bpu04089        Faxes cannot be sent through PC, but can be sent from Unit
bpu04072        Fax with TAM
bpu50333        PBX, ISDN, and DSL Phone Systems
bpu06187        Changing Service Parameters

Hardware Troubleshooting

bpu06173        Error Message: Reload Document, and then Restart Job
bpu04822        Resolving Print Quality Problems
c00043050      Unit Does Not Function After Sitting in Power Save Mode
bpu06037        Agent Tool: Front Panel Error Message: IDS Failure, Call HP
bpu02180        Ink Cartridge Error Messages
bpm30075       Card Reader
bpu06002        Replaceable Parts
bpu01866        Repair Codes
bpu06004        Shipped in box
npu00094         Multiple Paper Pick
c00107061      Paper and Carriage Jams or Paper Feed Problems
bpu01832        Phone Off Hook Front Panel Messages
npu06126         Door Open Control Panel Error Message
npu06189         Original Loaded But ADF is Empty
npy20558         False Paper Jam Error
bpu00657        Ink Alignment Failure
bpu50333        PBX, ISDN, and DSL Phone Systems
bpu01865        Repair Status
bpu06009        Setup
npu00106         Paper Supply Feed Issues
npu06174         Exclamation Point on Front Panel, Blinking
npu00118         Scanner Failure Message on Front Panel
bpu02181        Power Related
npu00080         Squeeks and Grinding Noise
npu00094         Multiple Paper Pick
bpu06001        Specifications
bpu01840        Checklist for Escalations
bpu01831        Cleaning
bpu06005        Front Panel Display Error: Check Cartridge

Ink Issues

bpu06135        Clearing Printhead Error Messages
bpu00657        Ink Alignment Failure
bpa02074        Specifications
bpu01831        Cleaning
c00029065      How to log Accessory Calls
buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors
bpa02107        Resolving Printhead Error Messages
bpu06037        IDS Failure -Frontpanel
bpu06041        Vertical Lines
bpu06025        Replacing Print heads and Pens

Media Handling

npu00106         Paper Supply Feed Issues
c0010761        Paper and Carriage Jams or Paper Feed Problems
npu00080         Squeeks and Grinding Noise
bpu01831        Cleaning
npu00094         Multiple Paper Pick

Memory Card Issues

c00028775      Troubleshooting 

Print Quality 

bpu02176        Color or Black Not Printing & No Error Message
bpu06041        Vertical Lines
bpu02063        Crooked or Skewed
bpu01796        Copy Quality Checklist
bpu01831        Cleaning

Print Issues 

bpu01846        Not Enough Disk Space / Not Enough Memory
c00107061      Paper and Carriage Jams or Paper Feed Problems
bpu06041        Vertical Lines
bpu02063        Crooked or Skewed
bpu02550        Will Not Print

Scanning Issues

bpu01859        Scanner Not Found / Disconnected Status
bpu00675        Error Message while Scanning
npu00118         Scanner Failure Message on Front Panel
bpu06041        Vertical Lines
bpu06015        Scanning Overview
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu00673        Scan Quality 

Software Install

bpu01871        System Cleaner
bpu01858        USB Install
bpu06010        Install and Uninstall
bpu01860        Troubleshooting USB chipsets
bpu02282        XP Install
bpu06089        Error After Inserting The CD
bpu01869        Network / Jet Direct Boundaries
bpu06021        Network Install
bpu06012        Install on upgraded XP PC
bpu06000        Minimum System Requirements
bpu04830        Print sharing or Jet Direct
bpu06022        Readme file
bpu06178        NT support



Officejet 500,600,700 Series

Error Messages

bpu50396        ERROR: Replace Scanner Cover
bpu01806        MLC Errors Or Modem Conflicts
bpu50320        Error: Clear Paper Jam, Then Press START
npu00059         Troubleshooting Errors on Front Panel
bpu02614        Front Panel Error Messages
bpu50178        Front Panel Key Pad Messages


Fax Issues

bpu02151        Troubleshooting HP Fax Communication Issues
npu00066         Troubleshooting General Fax Receiving Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook


Networking
bpu01851        Installing the OJ 500 and 600 in Windows XP


Print Quality 
bpu02176        Color or Black Not Printing & No Error Message
bpu50382        How to clean and prevent smearing



Officejet Pro 1100 Series

Error Messages

bpu01644        Paper Feed Problems and Paper Jam/Carriage Blocked Error Messages
bpu00894        Carriage Blocked Error On Front Panel
bpu01806        MLC Errors Or Modem Conflicts
bpu01802        Checklist of Solutions
bpu02614        Front Panel Error Messages

Fax Issues
bpu02151        Troubleshooting HP Fax Communications Issues


Ink Issues
c00029065      How to log accessory calls


Print Quality 
bpu02176        Color or Black Not Printing & No Error Message


Scanning Issues
bpu02629        Scanning to E-mail America Online
bpu01797        Scan Quality Issues


Software Install

bpu01835        Win 2000 Plug & Play
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu01827        Missing Functionality in Win 2000
bpu01789        Checklist for Software Installation
bpu01826        Complete Software Uninstall Win 2000
bpu01862        Windows OS Drivers
bpu01843        Uninstalling
bpu03076        Manual Uninstall



K Series

Copy Issues

bpu02063         Crooked or Skewed Print V Series, 5100 Series
bpu50325        Faded or Vertical Black Lines
bpu04611        Stand Alone Fax Copy Setup


Error Messages

bpu01859        Scanner Not Found / Disconnected Status
bpu02180         Ink Cartridge Error Messages
bpu01832        Phone Off Hook Front Panel Message
npu00113         Recurring Align Cartridges Message
bpu02549        3 Digit Fax Communications Error Codes
bpu02614        Resolving Front Panel Error Messages
buu2031            Paper and Carriage Jams or Paper Feed Problems
bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu03105        Error Paper Mismatch 
bpu01850        Low Ink Warning After Installing New Cartridge
npu00089         Error HPODJ907.DRV
bpu01864         RTL will not load driver for HPOID407.EXE Error
bpu01842        Move Data Process Error
bpu00681        Software has already been installed Message


Fax Issues

bpu03315        No Fax Wizard
bpu02151        Troubleshooting HP Fax Communication Issues
npu00066         Troubleshooting General Fax Receiving Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook
bpu04034        Fax Overview
bpu04089        Faxes cannot be sent through PC, but can be sent from Unit
bpu01868        Front Panel Resets and Button Combinations
bpu04088        Distinctive Ring
bpu04063        Changing Fax Paper Size
bpu04041        Printing Fax Reports
bpu00547        Fax Tones Interrupting Calls
bpu04039        Sending Delayed Faxes
bpu04072        Fax with TAM
bpu06187        Changing Service Parameters
bpu01824        Fax Line Interface Removal
bpu04080        Small Print Or More Then One Page Or Blank Pages

Hardware Troubleshooting

bpu04001        Product Specifications
bpu04004        What Ships In The Box
buu02031         Paper and Carriage Jams or Paper Feed Problems
npu00106         Paper Supply Feed Issues
bpu02614        Front Panel Error Messages
bpu01868        Front Panel Resets and Button Combinations
bpu02063        Crooked or Skewed
bpu50350        Checklist For Sending To Service
bpu02181        Power Related Issues
bpu01833        Setting Date And Time
bpu03061        Power Save Mode Delay Time
bpu01832        Phone Off Hook Front Panel Messages


Ink Issues

bpu02614        Front Panel Errors
bpu03024        Aligning Cartridges
npu00113         Recurring Align Cartridges Message
bpu01850        Low Ink Message New Cartridge
bpu02180        Ink Error Messages
buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors


Media Handling

buu02031         Paper and Carriage Jams or Paper Feed Problems
npu00106         Paper Supply Feed Issues
bpu03105        Paper Mismatch Error
bpu02614        Front Panel Errors
bpu01868        Front Panel Resets And Button Combinations
bpu02063        Crooked Or Skewed
npu00106         Paper Supply Feed Issues


Print Quality 

bpu02176        Color or Black Not Printing & No Error Message
bpu02063        Crooked or Skewed


Print Issues 

bpu02550        Will Not Print In Windows
buu02031         Paper and Carriage Jams or Paper Feed Problems
bpu03105        Error Paper Mismatch
bpu02063        Crooked or Skewed
bpu03023        Windows Print Driver Settings
bpu03037        Troubleshooting Print Quality
bpu04834        HPOID .EXE Error
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu02176        Color or Black Not Printing & No Error Message
bpu03053        Envelope Printing
bpu01105        Internet Printing


Scanning Issues

bpu01859        Scanner Not Found / Disconnected Status
bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu04030        How to Scan to E-mail
bpu01836        Scanning to E-mail America Online 7.0
bpu03044        Scanning Troubleshooting
bpu03091        Color Scans Come Out Black And White
bpu03029        Using Director Scan to E-mail 
bpu03037        Troubleshooting Quality Issues
bpu00675        Error Message while Scanning
bpu03057        Scanning Into Office


Software Install

bpu00661        Known Install and Scanning Issues
bpu04010        Install and Uninstall
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu01862        Windows OS Drivers
bpu04830        Network
bpu01835        Win 2000 Install Issues
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu03076        Manual Uninstall
bpu01858        Install Problems for USB Products
bpu03315        No Fax Wizzard
npu00089         HPODJ907.drv
bpu01838        Dell Issues
bpu01854        XP OS Drivers
bpu01860        USB Chipsets
bpu01864        HPOID407.exe error
bpu01816        Safe Mode Install
bpu01861        USB Install & Communication Issues
bpu00681        Software Installed Error



R Series


buu02031         Paper Feed Problems and Paper Jam/Carriage Blocked Error Messages
bpu02614        Resolving Front Panel Error Messages V Series, 5100 Series



bpu02151        Troubleshooting HP Fax Communications Issues
npu00066         Troubleshooting General Fax Receiving Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook


Ink Issues:
c00029065      How to log accessory calls


Print Quality
bpu02176        Color or Black Not Printing & No Error Message


Scanning Issues
bpu01797        Scan Quality Issues


Software Install

bpu01835        2000 Install Issues
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu01827        Missing Functionality in Win 2000
bpu01789        Checklist for Software Installation
bpu01826        Complete Software Uninstall Win 2000
bpu01862        XP OS Drivers
bpu01843        Uninstalling
bpu03076        Manual Uninstall


V Series, 5100 Series
Error Messages

c00139848      Carriage Jam/Carriage Blocked Error Messages
npu00131         Internal Error 2351 2355 2359
npu00109         Remove and Check Cartridge 
bpu00675        Error Message while Scanning
bpu02614        Resolving Front Panel Error Messages
bpu04764        Error Reams
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu06180        Error User Intervention Required
bpu01832        Phone Off Hook Front Panel Messages
bpu03105        Error Paper Mismatch
bpu01859        Scanner Not Found / Disconnected Status
bpu02180        Ink Cartridge Error Messages


Fax Issues

bpu04623        Using Fax, Fax Settings, and Faxing Features
bpu04088        Distinctive Ring
bpu02151        Troubleshooting HP Fax Communications Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook
bpu01868        Front Panel Resets and Button Combinations
bpu04072        Fax with TAM
bpu06187        Changing Service Parameters
bpu04611        Standalone Setup For Fax and Copy


Hardware Troubleshooting

bpu02614        Front Panel Error Messages
bpu01831        Cleaning the AiO
bpu02151        Troubleshooting Fax Problems
bpu00657        Alignment Failure
c00139848      Carriage Jam/Carriage Blocked Error Messages (Agent Tool)
bpu04615        Clearing Jams Skewed Print and Feed Issues
bpu03105        Paper Mismatch Replace Transparency Error
bpu04614        Paper Loading and Supported Media
bpu03053        Envelope Troubleshooting
bpu04822        Troubleshooting Print Quality Issues
bpu50325        Faded or Vertical Black Lines
bpu01859        Disconnected Status or Scanner Not Found Errors
npu00109         Remove and Check Cartridge Message
bpu02180        Ink Cartrige Error Messages
bpu02176        Missing One Or More Colors
bpu01865        Repair Status
bpu04833        Power Indicator Light Flashes and the Attach Panel Cover and Restart Message Appears on the Display
c00102665      Carriage Jam/Carriage Blocked Error Messages (Public Doc)
npu00110         Warming Up Message Stays on Front Panel After Powering On Unit
bpu01866        Customer Repair Codes


Ink Issues:

buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors
bpu00657        Alignment Failure
bpu50325        Fading or Vertical Lines
npu00109         Remove And Check Cartridge Message
bpu02176        One Or More Colors Missing
bpu02180        Ink Error Messages
bpu03024        Aligning Cartridges
c00029065      How to log accessory calls


Media Handling

c00102665      Paper and Carriage Jams or Paper Feed Problems (Public Doc)
bpu04615        Clearing Jams Skewed Print and Feed Issues
bpu3105          Paper Mismatch Error
bpu04614        Loading and Supported Media
bpu03053        Envelope Troubleshooting
c00139848      Paper and Carriage Jams or Paper Feed Problems (Agent Tool)


Print Quality 

bpu02176        Color or Black Not Printing & No Error Message
bpu04615        Clearing Jams Skewed Print and Feed Issues
bpu03037        Troubleshooting Quality Issues
bpu04822        Troubleshooting Print Quality
bpu50325        Fading or Vertical Lines


Print Issues 

bpu00800        XP and 2000 Stop Printing After Half Page
bpu02550        Will Not Print In Windows
bpu06180        User Intervention Required Error
bpu02176        Color or Black Not Printing & No Error Message
c00139848      Paper and Carriage Jams or Paper Feed Problems
bpu03105        Error Paper Mismatch
bpu04822        Troubleshooting Print Quality
bpu50325        Faded or Vertical Black Lines
bpu01105        Internet Printing
bpu03017        Windows Printing and Print Properties
bpu02180        Ink Error Messages
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu03053        Envelope Printing


Scanning Issues

bpu03029        Director Scan to E-mail
bpu04824        Troubleshooting Scanning Issues
bpu50325        Faded or Vertical Black Lines
bpu01859        Scanner Not Found / Disconnected Status
bpu00675        Error Message while Scanning
bpu00710        Unexpected Internal Error
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu03057        Scanning Into Office
bpu04618        Scanning Overview


Software Install

bpu04830        Network Sharing
bpu01857        Install XP
bpu05051        Incorrect Install
bpu01835        Win 2000 Plug & Play
bpu04610        Install and Uninstall
bpu01860        USB Chipsets
bpu01858        Install Problems for USB products
c00005478      Install Error Trailhead
bpq04836        Known Issues
bpu01843        Uninstalling
bpu01862        XP OS Drivers
bpu03076        MANUAL UNISTALL
bpu01871        System Cleaner
bpu01861        USB Install & Communication Issues



G Series

Copy Issues

bpu00728        Slow
bpu03048        Copy Issues
npu00106         Paper Supply Issues
bpu04611        Stand Alone Fax Copy Setup
bpu03132        Copying Spec
bpu02121        ADF Replacement
bpu03019        ADF Troubleshooting
bpu03131        Copy Overview


Error Messages

bpu00675        Error Message while Scanning
bpu00681        Software Installed Error
bpu01842        Move Data Process Error
bpu04764        Error Reams
bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu03105        Error Paper Mismatch
npu00109         Remove and Check Cartridge
bpu02549        3 Digit Fax Communications Error Codes
bpu01832        Phone Off Hook Front Panel Messages
npu00126         C00f0401 Display Error
npu00072         Eight Digit System Error Codes
bpu02180        Ink Cartridge Error Messages
bpa02058        Incorrect Color Cartridge Error
bpu01859        Scanner Not Found / Disconnected Status
bpu04834        HPOID .EXE Error
npu00096         MSVCRT.DLL Error
bpu50316        Out of Resources or Memory Error
bpuu02031       Paper Feed Problems and Paper Jam/Carriage Blocked Error Messages
bpu03101        File Missing Error Message 
bpu01802        Checklist of Solutions
bpu02614        Front Panel Error Messages


Fax Issues

bpu02151        Troubleshooting HP Fax Communications Issues
npu00066         Troubleshooting General Fax Receiving Issues
bpu02549        3 Digit Fax Communication Errors
bpu01832        Front Panel Message: Phone Off Hook
bpu03308        Troubleshooting Faxing Issues
bpu03300        Fax Overview
bpu02614        Front Panel Error Messages
bpu01866        Repair Codes
bpu03077        Communication And LIU Tests From Service Application
bpu04072        Fax with TAM
bpu06187        Changing Service Parameters
bpu03303        Blocking Incoming Faxes
bpu04080        Faxes Print Small Or More Then One Page Or Blank Pages
bpu04611        Standalone Setup For Fax and Copy
bpu03306        Fax Reports
bpu04088        Distinctive Ring
bpu50333        PBX, ISDN, and DSL Phone Systems
bpu04089        Faxes cannot be sent through PC, but can be sent from Unit


Hardware Troubleshooting

npu00077         Scanner Parameter Error Message During Warming Up and Calibrating the Scanner
bpu01859        Disconnected Status or Scanner Not Found Errors
bpu03001        Specifications
bpu03048        Copy Troubleshooting
buu02031         Paper and Carriage Jams or Paper Feed Problems
bpu02063        Crooked or Skewed
bpu02121        ADF Replacement
npu00106         Paper Supply Feed Issues
bpu03019        ADF Troubleshooting
bpu02614        Front Panel Error Messages
bpu01866        Repair Codes
bpu02180        Ink Cartridge Error Messages
bpu02181        Power Related Issues
bpu03009        Accessories Manuals Parts and Supplies
npu00080         Squeeks and Grinding Noise
bpu01832        Phone Off Hook Front Panel Messages
bpu01868        Front Panel Resets and Button Combinations
npu00126         C00F0401 Error
npu00072         8 Digit Error Codes
bpu03011        Hardware Setup
bpu01865        Repair Status
bpu06191        Noise
bpu50333        PBX, ISDN, and DSL Phone Systems
bpu03004        What Ships In Box
npu00109         Solving Cartridte REjection Message" ?Remeove and Check (Black or) Color Cartridge?


Ink Issues:

npu00109         Remove And Check Cartridge Message
bpu03024        Aligning Cartridges
bpu03009        Accessories Manuals Parts and Supplies
bpu00657        Alignment Failure
bppu03024      Aligning Cartridges
bpu01868        Front Panel Resets And Button Combinations
bpu02614        Front Panel Errors
bpu03037        Troubleshooting Quality Issues
bpu02180        Ink Error Messages
bpa02058        78 Color Ink Cartridge Incorrect Message
bpu03068        Cartridge Empty To Fast


Media Handling

bpu00657        Cartridge Alignment Failure
bpu03048        Copy Issues
buu02031         Paper and Carriage Jams or Paper Feed Problems
bpu03059        2 Sided Printing and Configuration
bpu03025        Printable Region and Margins
bpu02063        Crooked Or Skewed
bpu02121        ADF Replacement
npu00106         Paper Supply Feed Issues
bpu03019        ADF Troubleshooting
bpu02614        Front Panel Error Resolution
bpu03105        Paper Mismatch Error
bpu01866        Repair Codes
bpu01831        Cleaning
bpu03009        Accessories Supplies Parts and Manuals
npu00080         Squeeks and Grinding Noise
bpu04080        Small Print Or More Then One Page Or Blank Pages Faxing
bpu03053        Envelope Printing Issues


Print Quality 

bpu02176        Color or Black Not Printing & No Error Message
bpu02180        Ink Error Messages
bpu04080        Small Print Or More Then One Page Or Blank Pages Faxing
npu00109         Remove And Check Cartridge Message
bpu02063        Crooked or Skewed
bpu01831        Cleaning
bpu00657        Ink Alignment Failure
bpu01820        Clone And Fit To Page Features
bpu03037        Troubleshooting Quality Issues
bpu00673        Scan Quality Issues


Print Issues 

bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu02550        Will Not Print In Windows
bpu04834        HPOID .EXE Error
bpu02176        Color or Black Not Printing & No Error Message
bpu01846        Not Enough Disk Space / Not Enough Memory
buu02031         Paper and Carriage Jams or Paper Feed Problems
bpu03059        2 Sided Printing and Configuration
bpu03105        Error Paper Mismatch
bpu03037        Troubleshooting Print Quality
bpu03053        Envelope Printing
bpu00728        Slow Printing
bpu01105        Internet Printing


Scanning Issues

bpu03044        Scanning Troubleshooting
bpm30101       Scan Device Error
bpu03082        Director Scan to Feature Issues
bpu03057        Scanning Into Office
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu03019        ADF Troubleshooting
bpu03029        Director Scan to E-mail
bpu0675          Error Message while Scanning
bpu01859        Scanner Not Found / Disconnected Status
bpu01837        Parallel Connected: "Disconnected" or "Cannot Find Scanner" Error
bpu02121        ADF Replacement
bpu01820        Clone And Fit To Page Features
bpu03027        Scanning Feature Overview
bpu01836        Scanning to E-mail America Online 7.0
bpu03089        Scanning
bpu02823        Using Readiris
bpu03090        Director Scan To Destinations
bpu03091        Color Scans Come Out Black And White


Software Install

bpu03084        Network Install
bpu03107        Install Issues
bpu03012        Install and Uninstall
bpu01860        USB Chipsets
bpu00681        Software Install Error
bpu02071        Win 2000
bpu01835        Win 2000 Plug & Play
bpu02649        Fixing Plug & Play Issues in Win 2000
bpu08011        Parallel Port Communication
bpu01837        Parallel Issues
npu00125         Director Icon Failure
bpu01862        XP OS Drivers
bpu01854        XP Install
bpu01858        USB Install Issues



PSC 2400/2500

Hardware Troubleshooting

bpu02614        Front Panel Error Messages
bpu01861        Agent Tool: Troubleshooting USB Communications Problems on Computers Running Windows
bpu01859        Resolving "Disconnected" Status Messageds for USB Connected AiO Products n Windows
bpu06191        Unexpected Noises
c00028775      Troubleshooting the Photocard Reader
bpu02549        Resolving Three-Digit Fax Communication Error Codes
c00042646      Cleaning the Paper Rollers
c00054450      Error Message: Carriage Jam, Open Door, Clear Carriage Jam and then Press OK to Continue
c00054460      Error Message: Align Print Cartridges, Press OK to Print Align Page
bpu01858        Resolving Installation Problems for USB Connected AiO Products in Windows
c00030210      Setting Up the PH PSC 2400/2500 Hardware
c00026581      Identifying a Hardware Issue - Quick Check for the PSC 2400 Series
npu00106         Agent Tool: Correcting Paper Supply Feed Issues


Networking

c00047007      T/S Network Installation
c00034910      T/S Wireless Networking
c00005478      Error messages appearing while installing or uninstalling
c00045587      Resolving connectivity and PnP issues


Software Install (2500)

c00045587      Resolving connectivity and PnP issues
c00005478      Error messages that occur while installing or uninstalling
c00047357      Critical update for HP digital imaging software
bpu00737        Computer will not start or is slow to start while Aio is connected


Software Install (2500)

c00005478      Error messages that occur while installing or uninstalling 
c00045587      Resolving connectivity and PnP issues
bpu00737        Computer will not start or is slow to start while Aio is connected
c00047357      Critical update for HP digital imaging software



PSC 2100/2200 Series

Copy Issues

bpu02176        Copy Quality Problems
bpu01502        Fuzzy Faded Ragged or Streaked
bpu00728        Slow


Error Messages

bpu00657        Failed Ink Alignment
bpu02614        Resolving Front Panel Error Messages
bpu02180        Ink Cartridge Error Messages
bpu00662        Error Applying Transforms Error
bpu01861        USB Install & Communication Issues
bpu00676        Script Errors
bpu00680        System Check Error Minimum Requirements
bpu00681        Software Installed Error
bpu00690        Printing Error Message
bpu00679        Scanning Error Message
bpu00667        Disk Labeled Disk
bpu00740        Class Installer has denied Error
bpu00665        Error Opening Install Log File
bpu01846        Not Enough Disk Space / Not Enough Memory
bpu00741        TWAIN Data Source Redirector Error
npu00131         Internal Error 2351 2355 2359
bpu00801        Sleep Suspend or Hibernate Errors
c00042573      Open Door, Clear Cartridge Jam and then Press Enter
bpu00670        Cannot Connect Error


Fax Issues

c00002614      AiO interrupts calls with fax tones and/or cannot receive faxes
bpu00804        Paper Mismatch Error
bpu04080        Small Print Or More Then One Page Or Blank Pages
c00002614      Fax Troubleshooting
bpu05210        Windows Print Quality Issues
bpu01502        Fuzzy Faded Ragged or Streaked
bpu02151        Troubleshooting HP Fax Communications Issues
bpu02549        3 Digit Fax Communication Errors
bpu00547        Fax Tones Interrupting Calls


Hardware Troubleshooting

bpu05025        Solving Proof Sheet Error Messages
npu00106         Agent Tool: Correcting Paper Supply Feed Issues
c00043840      Images are Fuzzy, Blurry, Jagged or Grainy
c00042632      Open Door, Clear Carriage Jam, and Then Press Enter Error Message
c00043050      Unit Does Not Function After Sitting in Power Save Mode
bpu02151        Troubleshooting Fax Problems
bpu02180        Ink Cartrige Error Messages
c00042573      Open Door, Clear Carriage Jam, Press Enter Error Message
bpu02181        Power Related Issues
bpu00728        Slow Printing
bpu00804        Paper Mismatch Error While Receiving Fax
c00028775      Card Reader Troubleshooting
bpu06191        Noise
bpu05210        Print Quality Issues
bpu02176        Missing One Or More Colors
bpu01502        Text Fuzzy Faded Ragged or Streaked
bpu02614        Front Panel Error Messages
bpu00657        Ink Alignment Failure
bpu01861        USB Communication Issues
bpu01868        Front Panel Resets and Button Combinations
c00042635      Checking the Paper Path


Ink Issues:

buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors
bpu02176        One Or More Colors Missing
bpu01502        Text Fuzzy Faded Ragged or Streaked
bpu02180        Ink Error Messages


Media Handling

c00042635      Checking the Paper Path
bpu03053        Envelope Printing Issues


Memory Card Issues
 
bpu05025        Proof Sheet Error
c00028775      Troubleshooting
bpu00653        Compatible Memory


Print Quality 

bpu02176        Color or Black Not Printing & No Error Message
bpu01502        Text Fuzzy Faded Ragged or Streaked
bpu05210        Windows Print Quality Issues
c00001927      Image Editor Prints Are To Dark
bpu00690        Error When Trying To Print


Print Issues 

bpu02176        Color or Black Not Printing & No Error Message
bpu00690        Printing Error Message
bpu01502        Text Fuzzy Faded Ragged or Streaked
bpu05210        Windows Print Quality Issues
bpu00728        Slow Printing
bpu00657        Ink Alignment Failure
bpu01846        Not Enough Disk Space / Not Enough Memory


Scanning Issues

bpu01846        Not Enough Disk Space / Not Enough Memory
bpu00679        Scanning Error Message
bpu00670        Cannot Connect Error
bpu00678        Scan Quality And Settings
bpu01859        Scanner Not Found / Disconnected Status


Software Install

bpu00667        Disk Lableled Disk
bpu00665        Error Opening Install Log File
npu00131         Internal Error
bpu05205        Install and Uninstall
bpu00662        Error Applying Transforms
bpu01861        USB Install & Communication Issues
bpu00676        Script Errors
bpu00740        Class Installer has denied Error
bpu01846        Not Enough Memory or Disk Space
bpu00772        PC Stops Responding ME 98
bpu00737        Computer will not start or is slow to start while Aio is connected
bpu00680        System Check Error Minimum Requirements
bpu00681        Software Installed Error



PSC 1100/1200/1300 Series

Copy Issues

bpu00700        Using the Copy Features of the HP PSC 1200 Series All-in-One
bpu05212        Resolving Copy Quality Problems
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
c00013604      Making Copies onto 4-inch by 6-inch Paper with the HP PSC 1200 Series
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu00701        Correcting Copying Problems for the HP PSC 1200 Series All-in-One


Error Messages

c00005109      All of the Lights are Flashing on the HP PSC 1100 or 1200 Series the First Time Power is Applied
bpu00697        Correcting Paper Jams and Paper Handling Problems for the HP PSC 1100 and 1200 Series All-in-One.
bpu00676        Resolving Script Errors When Using the HP Director
bpu00665        'Error Opening Installation Log File' Error Message Occurs When Installing the HP All-in-One
c00018090      The HP All-in-One Appeared to Install, but Only Two Icons Appear in the Director
c00016803      Resolving MSI Related Errors Including: Internal Error 2343, Error Applying Transforms, Error 1406, Error 1704 Suspended Install
bpu00657        The Ink Cartridge Alignment Fails
bpu02550        HP All-in-One Will not Print in Windows
bpu01846        Resolving 'Not Enough Disk Space' or 'Not Enough Memory' Error Messages When Printing or Scanning
c00027691      Resolving constant print cartridge alignment messages
c00005109      All Lights are Flashing at Power Up
c00005478      An Error Message Appears While Installing the HP All-in-One
bpu01858        Resolving Installation Problems for USB Connected All-in-Ones in Windows
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products
bpu00681        'Software Has Already Been Successfully Installed' Message Appears When Trying to Install the HP All-in-One
bpu00662        'Error Applying Transforms' Error Message Appears During Installation
c00003872      Resolving Internal Error 2753 Messages During Installation of the HP Camera Software
bpu00746        The HP Photo and Imaging Gallery Does Not Open
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00680        System Check Message That the System Does not Meet Minimum Requirements
bpu00801        An Error Message Appears When the Computer Enters or Returns from Sleep, Suspend, or Hibernate Modes


Hardware Troubleshooting

c00007641      PSC 1100 Series - Lights Flashing on the Front Panel
c00094661      PSC 1200 and 1300 Series - Check Print Cartridge Light Blinking
bpu01866        Customer Repair Codes
bpu02180        Resolving Pring Cartridge Errors Displayed on the Front Panel
c00037596      The Print Cartridge Detected is the Wrong Type
c00093503      Lights Flashing on the Front Panel
bpu00693        HP PSC 100 and 1200 Series - Hardware Setup
bpu01831        Cleaning the AiO
bpu00697        Correcting Paper Jams and Paper Handling Problems for the HP PSC 1100 and 1200 Series All-in-One
c00005109      All of the Lights are Flashing on the HP PSC 1100 or 1200 Series the First Time Power is Applied
bpu00657        The Ink Cartridge Alignment Fails
bpu02181        Resolving Unit Won't Turn On and Other Power Related Problems


Ink Issues:

c00027691      Resolving constant print cartridge alignment messages
buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors
bpu00657        The Ink Cartridge Alignment Fails
bpu00695        Replacing the Print Cartridges for the HP PSC 1100 and 1200 Series All-in-One
bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu00699        The HP PSC 1100, 1200, or Officejet 4100 Series All-in-One Is not Printing Correctly
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu00701        Correcting Copying Problems for the HP PSC 1200 Series All-in-One


Media Handling

bpu00697        Correcting Paper Jams and Paper Handling Problems for the HP PSC 1100 and 1200 Series All-in-One
bpu03053        Correcting Problems Printing Envelopes with an HP All-in-One
npu00106         AGENT TOOL: CORRECTING PAPER SUPPLY FEED ISSUES   
bpu0697          Paper Jams or Paper Feed Problems
bpu01831        Cleaning the HP All-in-One


Print Quality 

bpu00657        The Ink Cartridge Alignment Fails
bpu00699        The HP PSC 1100, 1200, or Officejet 4100 Series All-in-One Is not Printing Correctly
bpu00695        Replacing the Print Cartridges for the HP PSC 1100 and 1200 Series All-in-One
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu00701        Correcting Copying Problems for the HP PSC 1200 Series All-in-One


Print Issues 

bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One
bpu00698        The HP PSC 1100, 1200, and Officejet 4100 Series Print Features and Settings Overview for Microsoft Windows
bpu05217        Printing Photos or Making a Photo Album with the HP PSC All-in-One Product Software
bpu00699        The HP PSC 1100, 1200, or Officejet 4100 Series All-in-One Is not Printing Correctly
bpu00657        The Ink Cartridge Alignment Fails
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu02550        HP All-in-One Will not Print in Windows
bpu01105        Problems Printing From the Internet When Using an HP All-in-One Product
bpu03053        Correcting Problems Printing Envelopes with an HP All-in-One
bpu05210        Correcting Print Quality Problems When Printing from Windows


Scanning Issues

bpu00704        Using the HP PSC 1100 and 1200 All-in-One Series Scanning Features and Settings in Microsoft® Windows
c00006784      The Scanner Does Not Move When Performing a Copy or a Scan
bpu00710        'Unexpected Internal Error' Error Message When Scanning with the HP All-in-One
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu01846        Resolving 'Not Enough Disk Space' or 'Not Enough Memory' Error Messages When Printing or Scanning
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu05214        While Scanning with the HP All-in-One Software, the Software or Windows Does Not Respond


Software Install

c00045587      Resolving connectivity and PnP issues
c00047357      PSC 1300, 2400, 2500, OJ 5500: Critical update for HP digital imaging software
bpu00737        Computer will not start or is slow to start while Aio is connected
bpu00694        While Scanning with the HP All-in-One Software, the Software or Windows Does Not Respond
bpm30185       Mac OS: Installing and Uninstalling the HP PSC 1200 Series Software
bpu00659        Linux Driver Availability for HP All-in-One Products
c00005478      Error messages appearing while installing or uninstalling
c00016803      Resolving MSI Related Errors Including: Internal Error 2343, Error Applying Transforms, Error 1406, Error 1704 Suspended Install
bpu00676        Resolving Script Errors When Using the HP Director
bpu00665        'Error Opening Installation Log File' Error Message Occurs When Installing the HP All-in-One
c00018090      The HP All-in-One Appeared to Install, but Only Two Icons Appear in the Director
bpu00740        Resolving the Error Message 'Class Installer Has Denied the Request to Install or Update the Driver'
bpu00682        Resolving a 'Cannot Install This Hardware' or 'Access is Denied' Error During Installation
bpu00667        Resolving a 'Please Insert the Disk Labeled Disk' Message While Installing the HP All-in-One Software
bpu00681        'Software Has Already Been Successfully Installed' Message Appears When Trying to Install the HP All-in-One
bpu00662        'Error Applying Transforms' Error Message Appears During Installation
bpu00680        System Check Message That the System Does not Meet Minimum Requirements
bpu00742        Installation of the HP All-in-One Does Not Show an Error but Stops at 49 Percent
bpu01858        Resolving Installation Problems for USB Connected All-in-Ones in Windows



OfficeJet 6100 Series

Copy Issues

bpu06041        Vertical Lines
bpu00728        Resolving Slow Printing or Copying
bpu05212        Resolving Copy Quality Problems
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu02063        Crooked or Skewed Print or Copies on an HP All-in-One or Color Copier Product
bpu04516        HP Officejet 6100 Series - Copying Overview


Error Messages

bpu02614        HP All-in-One, Fax, and Color Copier Products - Resolving Front Panel Error Messages
bpu02550        HP All-in-One Will not Print in Windows
c00005478      An Error Message Appears While Installing the HP All-in-One
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu00675        An Error Message Appears While Scanning With the HP All-in-One


Fax Issues

bpu04080        Incoming Faxes Print Small, Print On More than One Page, or a Blank Page Ejects Between Each Printed Fax Page
bpu02151        Cannot Send or Receive Faxes
bpu04072        Using HP Fax Products with a Telephone Answering Machine (TAM)
bpu01832        Troubleshooting 'Phone Off Hook' Front Panel Messages
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
c00014834      Connecting Phone Equipment to the HP Faxing Product
bpu01821        HP Faxing Products: How Do I Dial International Faxes or Access Codes
bpu50333        Using an HP All-in-One Product on a PBX, ISDN, or DSL Phone System
bpu04517        HP Officejet 6100 Series - Faxing Overview
bpu04088        Using the Distinctive Ring Feature on an HP Fax Product
bpm30162       Officejet 6100 All-in-One Series - Mac OS: Cannot Fax Directly from a Macintosh
c00002614      The All-in-One Interrupts Voice Calls with Fax Tones and/or Cannot Receive Faxes
c00021911      Printout Issues 
bpu00804        A 'Paper Mismatch' Error Occurs While Receiving a Fax


Hardware Troubleshooting

bpu01866        Customer Repair Codes
c00043050      Unit Does Not Function After Sitting in Power Save Mode
bpu04822        Resolving Print Quality Problems
bpu02614        Front Panel Error Messages
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
c00107909      Paper and Carriage Jams or Paper Feed Problems
bpu02181        Resolving Unit Won't Turn On and Other Power Related Problems
bpu00728        Resolving Slow Printing or Copying
bpu00804        A 'Paper Mismatch' Error Occurs While Receiving a Fax
c00028775      Troubleshooting the Photo Card Reader
bpu06191        Unexpected Noises from an HP All-in-One Product
bpu05210        Correcting Print Quality Problems When Printing from Windows
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu02614        Resolving Front Panel Error Messages
bpu00657        The Ink Cartridge Alignment Fails
bpu01861        Agent Tool: Troubleshooting USB Installation and Communication Issues on Computers Running Windows 
bpu01868        Agent Tool: Front Panel Resets and Button Press Combinations 
c00027500      Memory Full Error Message When Copying
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
c00004340      Replacing the Print Cartridges
c00021911      Top Edge of Paper Catches While Printing and Causes Paper Jam


Ink Issues:

bpu02549        The Meanings of Three Digit, Fax Communication Error Codes
bpu00657        The Ink Cartridge Alignment Fails
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
c00029065      How to Log Accessory Calls
bpu04822        Resolving Print Quality Issues
bpa00299        Resolving Error Messages Generated by the Ink Cartridge
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
bpu03024        Aligning the Ink Cartridges
bpu01831        Cleaning the HP All-in-One 


Media Handling

bpu00804        A 'Paper Mismatch' Error Occurs While Receiving a Fax
npu00106         AGENT TOOL: CORRECTING PAPER SUPPLY FEED ISSUES 
c00107909      Paper and Carriage Jams or Paper Feed Problems
bpu01831        Cleaning the HP All-in-One 


Networking
c00005478      error messages while installing


Print Quality 

bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu05210        Correcting Print Quality Problems When Printing from Windows
c00001927      Images Printed from the Image Editor Are Too Dark
bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One


Print Issues 

bpu03053        Correcting Problems Printing Envelopes with an HP All-in-One
c00107909      Paper and Carriage Jams or Paper Feed Problems
bpu00657        The Ink Cartridge Alignment Fails
bpu02063        Crooked or Skewed Print or Copies on an HP All-in-One or Color Copier Product
bpu02550        HP All-in-One Will not Print in Windows
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01105        Problems Printing From the Internet When Using an HP All-in-One Product
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu00728        Resolving Slow Printing or Copying
bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu05210        Correcting Print Quality Problems When Printing from Windows


Scanning Issues

bpu6041          Vertical Lines
bpu00675        An Error Message Appears While Scanning With the HP All-in-One
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu01846        Resolving 'Not Enough Disk Space' or 'Not Enough Memory' Error Messages When Printing or Scanning
bpu00710        Resolving An 'Unexpected Internal Error' Error Message When Scanning with the HP All-in-One
bpu04515        HP Officejet 6100 Series - Scanning Overview
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu00741        Resolving 'TWAIN Data Source Redirector' Error Message
bpu01773        How to Increase System Resources Without Adding RAM
c00024079      Scanning to E-mail and E-mailing Photos Using the HP Photo and Imaging Gallery or AOL 8.0


Software Install

bpu04511        nstall and Uninstall 
bpu01858        esolving USB connected Install issues
bpu00740        lass Installer has Denied Request to Install
bpu01861        gent Tool: Troubleshooting USB Installation and Communication Issues on Computers Running Windows 
bpu00682        esolving a 'Cannot Install This Hardware' or 'Access is Denied' Error During Installation
bpm30157       ac OS: Installing and Uninstalling the HP Officejet 6100 Series Software
bpu00680        P All-in-One Products - System Check Message That the System Does not Meet Minimum Requirements
bpu00665        P All-in-One Products - 'Error Opening Installation Log File' Error Message Occurs When Installing the HP All-in-One
bpu00667        P All-in-One Products - Resolving a 'Please Insert the Disk Labeled Disk' Message While Installing the HP All-in-One Software
bpu00681        HP All-in-One Product Families - 'Software Has Already Been Successfully Installed' Message Appears When Trying to Install the HP All-in-One
bpu00662        HP Officejet and PSC All-in-One Products - 'Error Applying Transforms' Error Message Appears During Installation
c00003872      Resolving Internal Error 2753 Messages During Installation of the HP Camera Software



OfficeJet 4100 Series

bpu00829        HP Officejet 4100 Series All-in-One Copy Overview
bpu05212        Resolving Copy Quality Problems
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu02063        Crooked or Skewed Print or Copies on an HP All-in-One or Color Copier Product


Error Messages

bpu02614        Resolving Front Panel Error Messages
bpu02550        HP All-in-One Will not Print in Windows
c00005478      An Error Message Appears While Installing the HP All-in-One
c00003872      Resolving Internal Error 2753 Messages During Installation of the HP Camera Software
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu00675        An Error Message Appears While Scanning With the HP All-in-One
bpu00746        The HP Photo and Imaging Gallery Does Not Open
bpu01846        Resolving 'Not Enough Disk Space' or 'Not Enough Memory' Error Messages When Printing or Scanning
bpu01858        Resolving Installation Problems for USB Connected All-in-Ones in Windows
bpu00662        'Error Applying Transforms' Error Message Appears During Installation
bpu00665        'Error Opening Installation Log File' Error Message Occurs When Installing the HP All-in-One
bpu00675        An Error Message Appears While Scanning With the HP All-in-One
bpu00676        Resolving Script Errors When Using the HP Director
bpu00680        System Check Message That the System Does not Meet Minimum Requirements
bpu00801        An Error Message Appears When the Computer Enters or Returns from Sleep, Suspend, or Hibernate Modes
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00657        The Ink Cartridge Alignment Fails


Fax Issues

bpu04088        Using the Distinctive Ring Feature on an HP Fax Product
bpu02151        Cannot Send or Receive Faxes
bpu04072        Using HP Fax Products with a Telephone Answering Machine (TAM)
bpu01832        Troubleshooting 'Phone Off Hook' Front Panel Messages
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
c00014834      Connecting Phone Equipment to the HP Faxing Product
bpu01821        HP Faxing Products: How Do I Dial International Faxes or Access Codes
bpu50333        Using an HP All-in-One Product on a PBX, ISDN, or DSL Phone System
bpu00831        Fax Overview for the HP Officejet 4100 Series in Microsoft Windows
bpu04080        Incoming Faxes Print Small, Print On More than One Page, or a Blank Page Ejects Between Each Printed Fax Page


Hardware Troubleshooting

c00037562      Carriage Jam Error Messages
bpu00657        The Ink Cartridge Alignment Fails
c00108075      Carriage Jams
bpu02614        Resolving Front Panel Error Messages
bpu02181        Resolving Unit Won't Turn On and Other Power Related Problems
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00728        Resolving Slow Printing or Copying
bpu06191        Unexpected Noises from an HP All-in-One Product
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu02614        Resolving Front Panel Error Messages
bpu01861        Agent Tool: Troubleshooting USB Installation and Communication Issues on Computers Running Windows


Ink Issues:

buu02176         Printouts or Copies Are Missing Black Ink or One or More Colors
bpu00657        The Ink Cartridge Alignment Fails
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu04822        Resolving Print Quality Issues
bpa00299        Resolving Error Messages Generated by the Ink Cartridge
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
bpu01831        Cleaning the HP All-in-One


Media Handling

bpu01831        Cleaning the HP All-in-One or Fax
c0010875        Paper and Carriage Jams or Paper Feed Problems
bpu00804        A 'Paper Mismatch' Error Occurs While Receiving a Fax
npu00106         AGENT TOOL: CORRECTING PAPER SUPPLY FEED ISSUES 


Print Quality 

bpu00699        Officejet 4100 Series All-in-One Is not Printing Correctly
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu05210        Correcting Print Quality Problems When Printing from Windows
c00001927      Images Printed from the Image Editor Are Too Dark
bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One
bpu05212        Resolving Copy Quality Problems
bpu03021        The Ink is not Drying and is Smearing When the Next Page is Finished
bpu04080        Incoming Faxes Print Small, Print On More than One Page, or a Blank Page Ejects Between Each Printed Fax Page
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu00832        Resolving Automatic Document Feeder (ADF) Paper Feed Problems for the HP
bpu03053        Correcting Problems Printing Envelopes with an HP All-in-One
bpu00657        The Ink Cartridge Alignment Fails
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products


Print Issues 

bpu00698        Officejet 4100 Series Print Features and Settings Overview for Microsoft Windows
c00108075      Paper and Carriage Jams or Paper Feed Problems
bpu00657        The Ink Cartridge Alignment Fails
bpu02063        Crooked or Skewed Print or Copies on an HP All-in-One or Color Copier Product
bpu02550        HP All-in-One Will not Print in Windows
bpu02176        Printed Pages Are Missing One or More Colors but No Error Message Appears
bpu01105        Problems Printing From the Internet When Using an HP All-in-One Product
bpu50325        Copies, Faxes, or Scans are Faded or Have Vertical Black Lines
bpu02180        Resolving Ink Cartridge Error Messages for the All-in-One
bpu03053        Correcting Problems Printing Envelopes with an HP All-in-One
bpu00690        An Error Message Occurs When I Try to Print with the HP All-in-One
bpu01502        Black Text Is Fuzzy, Faded, Ragged or Streaked
bpu05210        Correcting Print Quality Problems When Printing from Windows
bpu00699        Officejet 4100 Series All-in-One Is not Printing Correctly


Scanning Issues

c00024079       Scanning to E-mail and E-mailing Photos Using the HP Photo and Imaging Gallery or AOL 8.0
bpu00830        Scanning Overview for the HP Officejet 4100 Series
bpu01773        How to Increase System Resources Without Adding RAM
bpu01859        Resolving Disconnected Status and 'Scanner not Found' Error Messages for USB Connected All-in-Ones
bpu01846        Resolving 'Not Enough Disk Space' or 'Not Enough Memory' Error Messages When Printing or Scanning
bpu00720        Resolving An 'Unexpected Internal Error' Error Message When Scanning with the HP All-in-One
bpu00679        Error Messages Appear When Trying to Scan with the HP All-in-One Products
bpu00670        Pressing the Scan Button Causes a 'Cannot Connect to PC' Error Message
bpu00678        Resolving HP All-in-One Scan Quality and Settings Problems
bpu00741        Resolving 'TWAIN Data Source Redirector' Error Message


Software Install

bpu00827        Installing and Uninstalling the HP Officejet 4100 Series Software in Microsoft Windows
c00005478      An Error Message Appears While Installing the HP All-in-One
c00018090      The HP All-in-One Appeared to Install, but Only Two Icons Appear in the Director
bpu00740        Resolving the Error Message 'Class Installer Has Denied the Request to Install or Update the Driver'
bpu00682        Resolving a 'Cannot Install This Hardware' or 'Access is Denied' Error During Installation
bpu01861        Agent Tool: Troubleshooting USB Installation and Communication Issues on Computers Running Windows 
bpu01843        Uninstalling the HP All-in-One Software
c00016803      Resolving MSI Related Errors Including: Internal Error 2343, Error Applying Transforms, Error 1406, Error 1704 Suspended Install
bpu00742        Installation of the HP All-in-One Does Not Show an Error but Stops at 49 Percent
bpu00680        System Check Message That the System Does not Meet Minimum Requirements
bpu01858        Resolving Installation Problems for USB Connected All-in-Ones in Windows



OfficeJet 5500 Series

Hardware Troubleshooting


bpu03037  Troubleshooting Print Quality Issues
bpu00657  The Ink Cartridge Alignment Fails
npu00106  Agent Tool: Correcting Paper Supply Feed Issues
c00065821  Clearing Document Jams from the Automatic Document Feeder
c00029977  Identifying a Hardware Issue - Quick Check for the OJ 5500 Series
c00057157  Paper Jams or Carriage Jams
bpu02181  Power-up and Power Related Problems


Software Install

c00005478      Error messages that occur while installing or uninstalling
c00045587      Resolving connectivity and PnP issues
c00047357      Critical update for HP digital imaging software



Fax 1230

Error Messages

c00139848      Carriage Jam/Carriage Blocked Messages
bpu02614        Resolving Front Panel Error Messages
bpu01832        Phone Off Hook Messages
bpu02180        Ink Cartridge Error Messages
bpu02614        Front Panel Error Messages


Fax Issues

bpu02151  Cannot Send or Receive Faxes
bpu04072  Using HP Fax Products with a Telephone Answering Machine
bpu01832  Troubleshooting "Phone Off Hook" Front Panel Messages
bpu00547  Calls are Interrupted by Fax Tones


Hardware Troubleshooting

bpu02181        Resolving Unit Won't Turn on and Other Power-Related Problems
c00139848      Carriage Jam/Carriage Blocked Messages
bpu00857        Resolving Automatic Doc Feeder Paper Feed Problems


Print Quality

bpu02176        Copied/Printed Pages Are Missing Colors But No Error Msg Appears



Fax 900 Series
Error Messages

bpu01802        Checklist of Solutions
bpf01434         False Paper Jame Error Messages
bpu50396        ERROR: Replace Scanner Cover
bpu01806        MLC Errors Or Modem Conflicts
bpu50320        Error: Clear Paper Jam, Then Press START
npu00059         Troubleshooting Errors on Front Panel
bpu02614        Front Panel Error Messages


Ink Issues:

c00029065      How to log accessory calls


Print Quality

bpu02176        Color or Black Not Printing & No Error Message



Color Copier 110,120,140,145,150,155

Error Messages

bpu00894        Carriage Blocked Error On Front Panel
c00102607      Paper Feed Problems and Paper Jam/Carriage Blocked Error Messages
bpu01806        MLC Errors Or Modem Conflicts
bpu01802        Checklist of Solutions
bpu02614        Resolving Front Panel Error Messages


Ink Issues:
c00029065      How to log accessory calls


Print Quality
bpu02176        Color or Black Not Printing & No Error Message

3 comments:

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Andrea Jeremiah said...
This comment has been removed by the author.
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