T/s Miscellaneous Printer Errors

.

Unable to perform the operation Error Occurs when Accessing Printer Services in HP AIO F4100

This article describes about an error unable to perform the operation in in HP Printer C3100 C4100 C5100 C 6100 C7100 F4100 Series. This problem occurs due to conflict of Mozilla Firefox

1. Click Start and click Control Panel
2. Double click Add/Remove Program
3. Uninstall Mozilla Firefox
4. Restart the Computer
5. Click Start and then click Run
6. Type Services.msc and then press Enter
7. Locate and start the print  spooler service and select the startup type as Automatic
8. Locate and start the HP services and select the startup type as Automatic
9. Try to print the document.

Epson Printer May Be Unable to Print with the Epson Print Preview Option Enabled

To resolve this problem, you can disable the Printer Preview option:

1. In Control Panel, double-click Printers and Faxes.
2. Right-click the Epson printer, and then click Properties.
3. On the General tab, click Printing Preferences.
4. On the Main tab, click to clear Print Preview.

-OR-

If one is available, download an updated print driver for Windows XP from either of the following two Epson Web sites:

• http://support.Epson.com/filelibrary.html
• http://www.Epson.com

INFORMATION: The Print Preview option is a third-party feature that is available in some Epson print drivers. This option is not related to the print preview options that are included in many programs.



The Add Printer Wizard does not detect Bluetooth or wireless printer in Windows Vista.

Windows Vista provides fast and easy to use, share, and manage information on your computer. It also provides the Add Printer Wizard tool to add the network, wireless, or Bluetooth printer which is directly connected to your computer. Sometimes, the Add Printer Wizard does not detect Bluetooth or wireless printer.

To resolve the problem:

1. Make sure that the Bluetooth adapter is plugged into the computer and turned on.
2. Make sure that the Bluetooth printer is also turned on.
3. Remove the connection to Bluetooth printer, and then try again to detect it using the Add Printer Wizard.
4. If the Add Printer Wizard still does not detect the printer, check the information that came with the printer to make sure that it is set up correctly to work with computer, and then try again.

Cannot Use Network Printer If Your Password Is Not Saved

This problem can occur if you did not check the Remember my password check box when you initially provided your credentials to connect to the printer. The spooler will not prompt you to provide alternate credentials again. When authentication fails with the credentials you used to log on, an error is generated

To work around this problem,

• Click to select the "Remember my password" check box when you initially connect to the printer so the credential manager will save the proper user name and password to connect to the resource. 
• If you have already set up the printer, delete the printer, and then reconnect to it to receive the prompt again.

.

How to uninstall HP printer using installation CD

To do this, follow the steps below:

1. Put CD in CD drive.
2. Explore the CD.
3. Go to a folder of Util.
4. In Util there is a folder CCC. In CCC folder you will find 4 uninstallers.
   
   • uninstaller_L1.bat
   • uninstaller_L2.bat
   • uninstaller_L3.bat
   • uninstaller_L4.bat (Not to be done without a supervisor approval)
5. Run all of them in the same order, after every step reboot the computer.
6. After that Open registry through regedit. (Take a registry backup.)
7. Browse to - My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Enum\USB,
   My Computer\HKEY_LOCAL_MACHINE\SYSTEM\Control Set001\Enum\USB, and other Control Sets as well.
8. Search of any entry by the name of Vid_0000&Pid_0000.
9. If this entry is found delete it.
10. Search for any other entry which starts with Vid_03f0&Pid_xxxx (Vid Stands for Vendor ID and Pid stand for Product ID, and every HP USB product has a Vid starting with Vid_03f0.)
11. If any Vid_03f0&Pid_xxxx if found click on (+) sign next to it and inside it there will be some folders. Click on each folder and check for the entry (DeviceDesc) in right pane.
12. If any entry(s) is/are found corresponding to the AIO which is being uninstalled then delete the entire Vid_03f0&Pidxxxx entry.
13. Exit registry and reboot computer.
14. Reinstall the software with the CD in normal mode.

.

Configure and setup a Wireless Printer

The following steps will guide you how to configure wireless printer in Windows XP:

1. Turn on your wireless router and connect your wireless printer via wireless or using cable.
2. If you use MAC address for your network then take the print of printer configuration settings which is on printer test page.
3. Wait for 2-3 minutes for your network to find your printer.
4. Print a printer configuration page and note the IP address of the printer.
5. Install the printer drivers and run the network wizard
6. Follow the wizard instructions to complete the printer configuration (use the printer IP address or MAC address if required)

.

The following steps will guide you how to configure wireless printer in Windows Vista:

1. Download the Printer drivers from the manufacture’s website
2. Click Start and then click Control Panel
3. Double click Printers icon
4. Click Add a Printer
5. Click Hardware and Sound
6. Click Add a Network Wireless or Bluetooth printer
7. Follow the wizard instructions to complete the installation process.

.

Printer Context Menu

Under Printers and Faxes in XP, Right clicking the icon of the installed printer with show the Context Menu, also known as the Right Click Menu. Following options are found on this menu:

• Set as Default Printer: Specifies this printer as the default printer for use in all programs. When a user prints and does not specify a printer, this is the printer that Windows uses. You can specify only one printer as the default at a given time.
• Printing Preferences: Enables the configuration of the default page orientation, page order, pages per sheet, and so on.
• Pause Printing: Stops print documents from being sent to the printer. When the printer is paused, there is a check mark next to this option in the action menu. To restart the printer, select the Pause Printing option again to clear the check mark. Pausing printing is useful when a number of documents are waiting to be printed and you need to make adjustments to or fix a problem with the printer configuration.
• Sharing: Allows the management of shared printer resources.
• Use Printer Offline/Online: Allows the printer to be used offline if the computer is not connected to the printer or the network, or if the user wants to hold all jobs locally for a period of time. When you bring the printer back online, all documents waiting in the local queue are printed.
• Properties: Provides access to the printer’s Properties dialog box, from which you can configure a number of options, including many of the options that you can also access from a printer’s shortcut menu. The options that are available in the Properties dialog box are covered in the next few sections.

Apart from the above mentioned options, three more commonly options are there, namely,

• Create Shortcut, 
• Delete and 
• Rename.

.

How to configure a Printer in Windows XP

Steps to configure a local printer under Windows XP:

1. From the Start menu, select Printers and Faxes.
2. In the Printers And Faxes window, double-click the "Add Printer" icon to start the "Add Printer Wizard".
3. On the Welcome page of the wizard, click Next.
4. On the "Local Or Network Printer" page, select the "Local printer attached to the computer" option. You can select the "Automatically detect and install my Plug and Play printer" option if you have a Plug and Play printer that was not automatically detected when it was connected to the computer. Click Next to continue. If Windows detects a printer, Windows installs the printer automatically. If not, you need to select a printer manually.
5. On the Select A Printer Port page select one of the following ports that are available by default, and then click Next:
   
   • LPT1-3: standard printer (parallel) ports.
   • COM1-4: standard serial ports.
   • FILE: It enables to print to a file on the hard disk rather than directly to a printer. The file can then be forwarded to a printer when necessary.
1. On the Install Printer Software page, select the printer’s manufacturer and model. If your printer is not available in the list, or if you have a driver that is newer than the one that shipped with Windows, select the Have Disk option and provide Windows with the path to the printer driver. When you are finished, click Next.
6. On the Name Your Printer page, choose a name that is descriptive of the type of printer. You should limit the name to 31 characters or fewer to maintain compatibility with older applications and previous versions of operating systems. Also, select whether or not you want this printer to be the default printer that is used, and then click Next.
7. On the Printer Sharing page, indicate whether you want this printer to be available to users on the network by sharing it or to be available only to users who use this computer. If you choose to share the printer, you are required to enter a share name, and then you will be given an opportunity to configure a location and description for the printer. Click Next button;
8. On the Print Test Page select Yes to print a test page, which is a single page of text and images that are designed to verify that the printer is functioning correctly and that the appropriate printer driver has been selected. Click Next.
9. On the Add Printer Wizard Completion page, verify that you have selected the appropriate settings and then click Finish to install the printer.

Miscellaneous - 20100701

+++++ Unformatted Text++++++




Installing HP Deskjet F2400 Series
Generic Drivers:    HP 550, HP 690C, hp deskjet 990C
-----------------------------------------------------------------------------------------------------------------------


Installation time for an A-I-O    20-25 Minutes (Approx. 30 in case of slow system)




Installation from Add Printers

Cases where these steps could be used are:
Lost / Damaged / No Media situation.
In XP, printer cannot be connected using Plug'n'Play. In this case, "Add a Printer" option from Control Panel need to be used.

1. Go to Control Panel and double click on Printers
2. Click on "Add a Printer" option.
3. Choose the port as USB. (in case of USB connection)
4. Choose a manufacturere and the Printer series for installing a generic driver.
5. In case, there is no generic drivers available for a particular series of printer, look for the nearest series. For example, hp deskjet 990C is the series that we can use for HP Deskjet F2400.
6. hp deskjet 990C would only allow print.
7. Install the generic drivers.
8. Don't use "Print Test Page" from the installation dialog box.
9. Rename the Printer Name. (This will be helpful in case the customer objects to the name of the printer being other than the one that was bought.)
10. Go to Printer Properties.
11. Look for the Print Test Page option and Click it! Make sure the paper tray isn't empty.

Installation from CD
==================================

1. In case the CD doesn't autoplay
2. Explore the CD
3. Look for the SETUP.exe file. Double click it!
4. It will Open up a dialog box.
5. Click Install.
6. It will check the system for the installation.
7. A dialog comes up. Click on Next.
8. Agree to EULA Screen and Click on Next (Recommended install)
9. It will keep on checking and preparing the system for the installation.
10. Installation of s/w would commence as soon as the checking and preparation is over.
11. A dialog is shown that asks to connect the USB cable to

Note:
An icon for "Digital imaging monitor" should be there in the notification area.
If it's not there in the notification area then it would not be possible to scan.

1. Go to Services.msc from Run Dialog.
2. Pml Driver HPZ12 needs to be enabled/Started from the Services

-----------------------------------------------------------------------------------------------------------------------


Printer - Types
==================================
Inkjet 
    Deskjet           Document printing.    Photos can be printed.
    Officejet          Office Document printing in large quantities.        (Officejet Pros)
    Photosmart     Specially made for Photo.
    PSC     



Laserjet
Dot Matrix

-----------------------------------------------------------------------------------------------------------------------

HP Solution Center
====================

Scan Picture
Scan Document
Make Copies



Work Around for Scanning

1. Go to the folder location C:\Program Files\HP\Digital Imaging\bin\
2. Look for the file:    hpiscnapp.exe    -    This application is responsible for the Preview of the scanned Image.
3. Place a shortcut for the exe file on the desktop and rename it suitably.
4. Double the icon.
5. Click "Scan New Picture" on left top.

Other Files in the same folder location as above:

hpqdstcp.exe    Support file for the Solution Center.

hpqdirec.exe    Responsible for the GUI of Solution Center.

hpqtra08.exe    Responsible for the HP Digital Imaging Monitor. The absence of this application won't allow scanning.
========================================================


Specified Steps to be performed before troubleshooting
=============================================
Taking registry backup.        C:\Windows\
Creating Restore Point.
Then start troubleshooting.
-----------------------------------------------------------------------------------------------------------------------

tinyurl.com/334mf8l

=============================================
Go to the folder     X:\util\ccc    where X: is the CD/DVD drive path.
Uninstall_L1.bat        When Cx deleted printer icon/
Fax, Print Spooler, Digital Imaging Monitor,
Uninstall_L2.bat

Uninstall_L3.bat
All services would stop.

Uninstall_L4.bat


hposcrlr.bat        Removes registry entries.

HP local machine
C:\Windows\twain_32\escndv    -    to check what scanning driver is being used by the scanning device.
WIA    Windows Image Acquisition
+++++++++++++++++++++++++++++++++++++


1    Error communicating with the scanning device!
2    HPCUE has encountered some problems and has to be closed!
HPCUE device discovery has encountered a problem!
Imaging Device function encountered a problem!
Solution Center Blank - No Device Connected!  {On clicking the solution center}
Scanner Failure!
The scanning device could not be found!
Unexpected internal error has occured! (The most tough of all)

Disconnect Printer
Check the functionality of the device
check what s/w features are installed - insert a cd and you would get a dialog box

goto binn folder.
Double-Click hpqdstcp.exe. Nothing would happen.
Double-Click hpqtra08.exe.
goto Services.msc
Check for the pmldriverhpz12. It should be enabled.

Run hpqdirec.exe - Will launch the solution center window. Check if all options are there.
Run hpiscnapp.exe - Click on the new scan and check if it working fine or not.

Remove Solution Center from Add/Remove Programs.

Insert

from add more s/w from the cd see if it is working fine or not.
--------------------------------------------------------------------------------------------------------------------------


Cx installed and uninstalled the programs. Device instance is created multiple times and if sol. Centre is not responding.


Check the above steps.
Create the shortcut for the scanning.
Delete this key    :    HKLM\Software\HP\Hewlett-Packard\DigitalImaging\

Do a Customized installation (from the EuLA screen)
Uncheck all the options that are unecessary.

Check    HP Deskjet F2400 All-in-One Driver Software (Required)*
Check    HP Imaging Device Functions
Check    HP Solution Center*
    HP Customer Participation Program*
    Shop for HP Supplies*
    HP Smart Web Printing*
    HP Updates*


--------------------------------------------------------------------------------------------------------------------------

Miscellaneous - 20100630

============================================================ Interpreting Error Codes in Fax Communication Error or Fax History Reports Google: fax error codes (HP link) Teckogle.com: How to set up a Network Printer Fix the 'Out of Paper' Error Message. Fixing a Carriage or Paper Jam - HP Printer ExpertVillage.com    How to use a Fax Machine - How to Send a Fax from a Fax Machine Add HP Printer to Wireless Network - Know your PC How to use a Fax machine - How Kodak 5300 ============================================================ Fax M/c communicates with another one to make. ??? Check for Obstructions. Press the power btn to turn the printer off. Remove all papers from output and input trays Check for obstruction the in paper path. If you see anything, remove the rear access door and remove the thing/paper. Check the condition of the paper. Remove paper from the input tray. Partial Reset Press the power key Without removing the power, disconnnect the power cord. press and hold the Power Key and No. 3 and connect the power cable. Clean rollers Disconnect the power cord Remove back door/duplexer Fixing the ??? fixing a Carriage or paper jam -